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Posts in Personal Development
Employees what can you do if you are accused of poor performance at work?

When an employee is accused of not meeting their employer’s expectations, it often results in a lots of stress and anxiety for the employee. It’s no surprise then that employees frequently seek advice about their rights and options when this occurs. It can be very difficult to know what to do, and having good support may take some of the pressure off.

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How to Sell your New Idea to other People

As a manager, you'll often have to persuade people to believe in your views and to accept your ideas. If you're good at selling your ideas to employees and colleagues, then you'll go further, faster, in your career. Unfortunately, good ideas must first be sold to staff and, if you can't get your proposals across the way you envisaged, then they may well go the way of many other good ideas—into oblivion. So, here are some simple rules that will help you sell your ideas more effectively in the future…

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How to Begin each Month on a Positive Note

If you want to change your professional or personal life for the better, you must start with resolve and determination, and the following resolutions are provided to help you improve the way you function as a leader. Refer to them at the start of each month, photocopy and decide which you will focus on. How determined are you to improve?

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How to Help an Employee whose Career has Plateaued

Plateauing is a normal phase in many careers. Usually coinciding with mid-career, employees (and managers) can experience a leveling out of their progress as a result of downsizing, restructuring, or plain old boredom. Previously high-achievers seem to lose their zest, sparkle, and enthusiasm. They become disenchanted, frustrated and, over time, their morale and productivity decline. What can you do to revitalise the career of a stuck-in-a-rut employee?

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5 Easy Ways to Communicate your Business Goals

As a business owner you will understand the importance of clear goals, but will have also learnt that you need the help of your team to be successful. Staff are an essential resource in helping you achieve business success, and there are a few golden rules to convincing your team of the authenticity, importance and relevance of your strategic goals.

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How to Gain Staff Commitment

High levels of staff commitment to individual projects or to the organisation as a whole are considered to be indicators of an organisation succeeding in its purpose. Commitment, however, cannot be assumed. Rather, it requires continuing, credible and confident actions that result in employee trust and support. Although there is no one way of gaining commitment, there are, however, some key considerations.

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How to Learn to Live with Change

As a manager, you are in a position to influence others. Take change, for example. The way you personally relate to change and cope with it will have a lasting impact on your employees. But before you can help others, you must be able to help yourself. When they see how effectively you cope with change, your staff, too, will see change for what it really is—an opportunity to lead a much fuller and productive life. Here’s what you must do to survive in an age of ongoing change…

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How to Provide Exceptional Customer Service

It has been said that service management is a total organisational approach that makes quality of service, as perceived by the customer, the number one driving force for the operation of any business. But so often managers pay only lip-service to customer service— they're too tied down with the day-to-day concerns of production, union negotiations, meetings, paperwork, budget, and personnel matters. What can you do to improve your organisation's service? Why not start with these basic ideas…

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7 Ways to Get the Most from Team Offsite Meetings

You know the drill. You take the team on an away day to hash things out and smash through the stuff you can’t achieve while in the office. A lot of words are said. Not a lot is done. 

Here’s how to avoid wasting everyone’s time. An offsite is a smart way to see beyond the day-to-day tasks, unchain your team from their desks and open up their creativity. Such unrestrained creativity can be fun. But ultimately, unproductive. So how do you avoid the pitfalls of an offsite meeting while harnessing their awesomeness?

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How to Tackle your Priorities

Setting priorities is a decision-making process in which you rank in order of importance the tasks you or your staff members must do. By completing the tasks on your list in order, you will achieve your goals. It sounds easy—but it's not. In fact, priority setting and sticking to the agreement you make with yourself will be one of your major challenges as a manager. Here are ten important suggestions to help you draw up a priority list—and make it work.

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