For most people, giving negative feedback is the last thing they want to do – but if you do it badly it causes pain on both sides. The point of giving negative feedback is to create a change in behaviour to improve performance. If you fail to deliver the feedback effectively, you will fail to meet this objective. There are five common ways managers and supervisors fail at giving negative feedback.Know what they are and what to do to avoid them, and you can avoid the consequences of feedback failure.
Read MoreGoal setting has been described as 'the inner technology of success' and is one of your organisation's most important activities. Unless taken seriously, this vital planning task will be a futile exercise, an activity that can produce several high-sounding intentions which, for various reasons, are soon forgotten. So, if you want challenging goals that are, importantly, achievable, then you should consider these basic principles…
Read MoreIf you manage people, don’t underestimate what an impact you have on their lives. People are working for you and giving you their time. Sure, you pay them for it, and yes, you are providing them with an opportunity, but they are providing you with their limited time and their potential – an unlimited opportunity for you.
Read MoreThere is nothing elusive about leadership. Although great leaders may be as rare as great runners, great painters, or great actors, everyone has leadership potential—just as everyone has some ability at running, painting, and acting.
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