Susan Rochester
Managing Director at Balance at Work
With over 30 years’ experience across many industries, Susan and her team offer guidance to organisations on how to diagnose and build culture, engage teams and provide exceptional leadership.
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For most people, giving negative feedback is the last thing they want to do – but if you do it badly it causes pain on both sides. The point of giving negative feedback is to create a change in behaviour to improve performance. If you fail to deliver the feedback effectively, you will fail to meet this objective. There are five common ways managers and supervisors fail at giving negative feedback.Know what they are and what to do to avoid them, and you can avoid the consequences of feedback failure.